Refund Policy

We don’t offer refunds. We only replace items if they are defective or damaged.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial returns are granted: (if applicable)

  • Any item not in its original condition is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 10 days after delivery

Returns (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your item.
If you are approved, then your replacement will be processed within a certain amount of days.

Replaces (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@pcgames.lk and send your item to:

No 38/6, Nalandarama Rd,
Nugegoda,
Colombo 5.

Shipping

To return your product, you should mail your product to our address.

You will be responsible for paying for your own shipping costs for returning your item. If you receive a replacement, the cost of shipping will be applied.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Email: info@pcgames.lk
Hotline: 0773661996

Last Edited on 2020-01-11
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